Senior Systems Operations Engineer

at  Wells Fargo

PAY RANGE

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$35.14 - $62.45

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of experience supporting multiple file transfer protocols - FTPS, SFTP, NDM, AS2.
• 1+ years with a role requiring customer communication via phone and emai

Desired Qualifications:

• 1+ years of experience with databases (Oracle, SQL or MongoDB) or OS (Linux and Windows Server)
• 1+ years of experience with monitoring /alarming tools (Splunk or Application Dynamics)
• 1+ years of Managed File Transfer (MFT) support products like SAFE-T and AXST
• 1+ years scripting experience such as VBA, VBS, JavaScript, Python, Bash.
• Proven history of analytical skills
• Microsoft Office suite and reporting experience
• Knowledge of Business Intelligence / Analytics tools (Microsoft PowerBI, Tableau, etc.

Wells Fargo is seeking a Senior Systems Operations Engineer for the Chief Technology Office. This position within the FTS (File Transmission Services) group will be responsible for file transmission management activities involving internal and external customers for a large Managed File Transfer (MFT) platform. The right candidate will have experience with MFT applications, UNIX/Linux systems, a thorough understanding of TCP/IP networks, PKI, API, SSH, TLS, and be security minded. Additionally, application development skills are desired along with familiarity with a variety of scripting languages. Exposure to Jira and Agile methodologies are a plus. We are seeking candidates with a background in file transmission tools and protocols, MFT applications, advanced knowledge of SFTP, FTPS, HTTPS, AS2, and troubleshooting.

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
• Discuss and explain technical information over email and phone in a professional manner
• Will be digesting detailed log files either manually or via an application such as Splunk
• Analyze business workflows and recommend improvements while having a risk, compliance, & governance-based mindset
• Work on file transmission clients and libraries such as SAFE-T and AXST platforms is critical

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of experience supporting multiple file transfer protocols - FTPS, SFTP, NDM, AS2.
• 1+ years with a role requiring customer communication via phone and email

Desired Qualifications:

• 1+ years of experience with databases (Oracle, SQL or MongoDB) or OS (Linux and Windows Server)
• 1+ years of experience with monitoring /alarming tools (Splunk or Application Dynamics)
• 1+ years of Managed File Transfer (MFT) support products like SAFE-T and AXST
• 1+ years scripting experience such as VBA, VBS, JavaScript, Python, Bash.
• Proven history of analytical skills
• Microsoft Office suite and reporting experience
• Knowledge of Business Intelligence / Analytics tools (Microsoft PowerBI, Tableau, etc.)

Job Expectations:

• This position currently offers a hybrid work schedule
• Ability to work on-site at posted location
• This position is not eligible for Visa sponsorship