Senior Team Leader

at  ManpowerGroup Middle East

The Role
PURPOSE: Dynamic and results-driven HR Shared Services Team Leader with minimum 5 years of experience in HR operations. Skilled in leading teams, fostering a collaborative team environment, implementing process improvements, and ensuring compliance with company policies and regulations. Strong leadership, communication, and problem-solving abilities to drive organizational success in a fast-paced environment. OPERATIONAL: • Onboarding and Offboarding: Managing the smooth onboarding process for new employees, ensuring all necessary documentation and processes are completed. Similarly, managing the offboarding process, including visa cancellations, exit clearance, final settlements and exit administration. Ensure that SLA is consistently maintained. • Visa Management: Taking charge of new visa applications for white collar employees, coordinating with government relations department and ensuring timely processing. Timely completion of Medical Tests, Emirates ID and visa stamping formalities in coordination with employees and Government Relations. Additionally, overseeing Work permit and visa renewals. • Medical Insurance: Facilitating employee enrollment in medical insurance programs, coordinating with insurance providers, and addressing any queries or concerns related to coverage and claims. Managing Group Medical & Life Insurance program in coordination with Total Rewards team. • Business Letters and Documentation: Preparing and issuing business letters such as employment verification letters, salary certificates, and experience letters for employees as required.

Requirements

• HRMS: Ensuring accurate update of employee data in HRMS and regular update of changes in employee life cycle. • Ensuring accuracy and compliance with company policies and legal requirements. • Employee Enquiries: Addressing employee queries and concerns related to HR policies, procedures, and benefits. Providing guidance and assistance in a timely and professional manner. • Compliance: Ensuring compliance with relevant labor laws, regulations, and company policies in all HR Shared Services activities. Keeping up-to-date with changes in laws and regulations to ensure adherence and mitigate risks.

About the company
We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service. ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement. Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: * IT & Telecommunications * Engineering & Construction, Oil & Gas * Banking, Finance & Legal * Sales & Business Development * Marketing, Public Relations & Communications * Human Resources & Training * Customer & Support Services (Secretarial and Administrative) * Operational, Supply Chain & Logistics * Executive Recruitment * Emiratization Solutions * Recruitment Program Outsourcing Solutions * Managed Service Provider Solutions * Talent Based Outsourcing Solutions * Outsourced Staffing Solution

Please refer the Job description for details