Senior Technical Analyst

at  St Jamess Place

St. James’s Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.
We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.
Location: Cirencester Office
Workplace Type: Hybrid
Employment Type: Permanent
Seniority: Mid-Senior Level
We are looking for an experienced Senior Technical Analyst to join the Technology Operations Development & Projects Team in our Technology Division. The Senior Technical Analyst will work closely with our engineering teams and internal stakeholders to ensure a quality end to end technical design is produced.
Through engagement with change delivery teams the technical analyst will ensure that existing processes and applications have been updated to reflect the new changes, and that the existing support functions are prepared and ready to support the new changes.
If you are a skilled Technical Analyst with a keen interest in financial services, we would love you hear from you!

• Analysing changes to business systems from a technical perspective, ensuring that the project is clear on Technology Support requirements and that support teams are prepared to support new capabilities and features.
• Ensuring existing systems and processes are not disrupted by highlighting issues to the changes projects.
• Collaborating closely with stakeholders and understanding how technical change meets business requirements whilst interpreting the impact on other systems.
• Liaising with third party system and data providers including setting up and leading meetings as well as improving processes.
• Acting as consultant for the technology area for complex problems and issues and provide support to the application support team to resolve incidents during peak times of the year.
• Assessing the impact of change on existing complex support models and having a mindset for continuous improvement.