Senior Technical Business Analyst

at  Austroads

POSITION DESCRIPTION

Position title: Senior Technical Business Analyst
Entity: Austroads
Group: Data & Technology
Job Type: Full – time (1.0 FTE)
Location: Austroads Sydney Offices
Reports to: Head of Application Delivery
Responsible GM: Chief Data & Technology Officer
Direct reports: N/A
Date reviewed: May 2024

resolving issues to ensure that all business and technical requirements are delivered.

• Developing and maintaining strong relationships with peers, external stakeholders and outsource

business requirements and implemented solutions documentation in partnership with team members.

• Providing subject matter expertise and third-level support to the team and stakeholders to explai

THE ROLE

Team Purpose
The Data and Technology team focuses on harnessing the power of data and technology to support our
member organisations to deliver an improved outcomes for roads and transport users.
Our mission is to enable data-driven decision-making, enhance operational efficiency, and create value for
our stakeholders. We do this through the proactive development and implementation of contemporary D&T
standards and systems.
Here are some key points that encapsulate our purpose:
1. Data Stewardship: We treat data as a valuable corporate asset. Our team aims to deliver its
completeness, quality, security, and accessibility, allowing us to derive meaningful insights and drive
informed actions.
2. Technology Enablement: We leverage state-of-the-art technologies; and we use the best systems
for the task. Our goal is to empower our organization with scalable, reliable, and agile solutions.
3. Cross-Functional Collaboration: We collaborate closely with business units, ensuring alignment
between data/technology strategies and organizational goals. By bridging the gap between
technology and business, we drive holistic transformation.
4. Innovation Hub: Our group serves as an innovation hub, constantly exploring emerging trends and
experimenting with novel solutions. We foster a culture of curiosity, experimentation, and continuous
learning.
Remember, our Data and Technology team is not just about bits and bytes; it’s about unlocking the full
potential of data/technology to propel our organization forward.
Position Purpose
This position provides the support to the Head of Application Delivery and the broader team to ensure the
successful completion of information technology projects and tasks to support the realisation of Austroads’
business focus and strategic plans.
Major Responsibilities/ Accountabilities

The role is responsible for:

• Working within a team to perform high-level business analysis and develop high-level solutions,

business cases and data models.

• Conducting detailed business analysis in collaboration with the team and stakeholders, including

developing detailed requirement specifications and ensuring alignment with existing systems and

strategy.

• Mentoring and providing guidance to other team members undertaking detailed business analysis.
• Providing effective testing services by creating test plans and test cases, conducting system testing, and

resolving issues to ensure that all business and technical requirements are delivered.

• Developing and maintaining strong relationships with peers, external stakeholders and outsourced

service providers to facilitate implementation of systems and enhancements.

• Providing project management services for applications development and operations (business-as-

usual) projects.

• Ensuring quality assurance by applying procedures, analysing and resolving issues or gaps between

business requirements and implemented solutions documentation in partnership with team members.

• Providing subject matter expertise and third-level support to the team and stakeholders to explain

systems, resolve complex data/application issues and conduct data quality audits to maintain data

integrity.

• Reviewing and providing input to projects, services, implementation plans, and strategy as required.
• Understanding, managing, and providing guidance in operations/applications configuration, data

migration, change deployment and operational handovers.

• Conducting other tasks as directed.

Key Stakeholder Interfaces

Internal

• Head of Application Delivery
• Chief Data & Technology Officer
• All staff

External

• Austroads approved developers and service providers
• Membership organisations
• Contractors and visitors

enterprise. Specifically, the role requires:

• Commitment to service excellence and continuous improvement in relation to a technology and data