Senior Technical Product Analyst

at  SBM

THE COMPANY:

SBM is a communication, marketing, content creation and mar-tech company providing solutions to clients across all industries and sectors. We like to call ourselves solution architects because it’s a bit catchier than we use our suite of marketing and communications solutions to build a path to audiences – but that’s what we do. We develop strategies for effective communication.
Our scope of services extends beyond your typical comms or marketing agency – from brand strategy right through to full-scale photography and video production, copywriting, media relations, and social media. We even develop unique platforms and services to streamline marketing workflows and manage digital campaigns. By combining data-driven insight with human truths and decades of experience, we develop strategic plans to get brands noticed and deliver results.
We value our employees and reward results, provide a fun and engaging workplace, and thrive on creativity and innovative ideas.

THE OPPORTUNITY:

SBM is currently looking for a Senior Technical Product Analyst to join our IT Team. The role will work with other members of the platform engineering team to provide enterprise digital marketing solutions for our key clients. You will be a member of a small, passionate, dynamic, and agile team of developers, architects, product owners, customer success and other experts that place a strong emphasis on customer service.

KEY ACCOUNTABILITIES:

• Determine the requirements for new product features using online research, competitor evaluations, interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
• Successfully collaborate and work with internal and external stakeholders to bring new products to market.
• Visually communicate design solutions using, sketching, wireframing, prototyping, and other low-fidelity design techniques for mocking up user experiences for products, based on research findings and user testing.
• Assist in production of release notes, summaries, knowledge-base articles, training guides and recorded demonstrations or scripts.
• Lead the user testing activities by designing and running studies using wireframes and prototypes with end users to evaluate the effectiveness of designs.

QUALIFICATIONS / EXPERIENCE REQUIRED:

• Minimum 5 years as Business Analyst experience
• Strong client facing communication skills.
• Expertise in software development touching all aspects of product development life cycle.
• Strong analytical skills, with the ability to identify and solve complex challenges.
• Must be customer-focused, team-oriented, accountable and results-driven.
• Ability and willingness to adapt, quickly learn and use new skills and knowledge brought about by rapidly changing technology.
• Bachelor’s degree in Information Technology or Engineering.

Please refer the Job description for details