Senior Technical Product Manager - Cloud Infrastructure

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

A Senior Technical Product Manager has strong technical, influential, and leadership abilities to help drive the success of our enterprise technology initiatives. This role will focus on defining products and features for the platform that powers the enablement of our engineering community, particularly around cloud migration, enabling cloud services and scaling of DevSecOps and Infrastructure.
They will oversee the end-to-end product management for an internal technology area and ensure the delivery capabilities while improving the efficiency and quality of our processes. They will be a key executive to engage with key stakeholders to define, document, and prioritize features and collaborate with multiple engineering teams while they drive the strategic vision, priorities, and roadmap. As a visible U.S. Bank technology executive, you will have an opportunity to directly impact thousands of employees, help us shape, transform our ability to better serve our customers.
They will also influence detailed functionality, user experience, and tradeoffs across platform teams. The Product Manager acts as a business engineer rationalizing the use of data, changes to supported processes, and bridging sprints to meet needs of both customers and end users.
What does it take to succeed in this role? You love working at enterprise scale. You are not afraid to roll up your sleeves and dive into the details while also balancing the need for acting quickly. You are a thoughtful leader who values diverse teams, knowing that diverse teams have the best chance of having the polite, but vigorous debates required for delivering great engineering solutions. You are curious and dedicated to making our developers enthusiastic about our tooling ecosystem. You make the team room both productive and fun to work in.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent work experience, preferably in Computer Science, a similar Engineering discipline
• 5 - 7 years of related experience in product management

PREFERRED SKILLS/EXPERIENCE

• Advanced product management skills with a strong product sense and working backwards from the customer
• Expertise in Cloud Infrastructure (cloud networking, infrastructure-as-code, application-oriented services, new service database, AWS as storage)
• Experience with DevOps tools (Gitlab, GitHub, Jenkins)
• Experience in Azure & AWS Cloud environments (migration, enabling services & scaling)
• Experience working on technology platforms, cloud/SaaS products, or microservice architectures
• Exposure to AI/ML services
• Knowledge of security requirements & features related to network security
• Experience with database storage technologies (SQL, PostgreSQL)
• Prior experience with scalable frontend and backend technology stacks
• Understanding of different components of the technology stack for a cloud-based application
• Knowledge of open-source technologies relevant to modern web, mobile and microservice standards/best practices
• Strong knowledge of technical product/program development, implementation, and strategic analysis
• Well-developed effective presentation, verbal, and written communication skills
• Strong financial and competitive analysis, ROI calculations, and technical skills

RESPONSIBILITIES

• Own the creation of products within the Shield Platform in partnership with engineering teams, UX/design teams and business stakeholders while driving the strategic vision, priorities, and the roadmap for the developer platform
• Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions).
• Aligns this strategic vision with cross-functional stakeholders including senior technology and business leaders to identify company-wide priorities that help shape product roadmap, investment areas and success measures.
• Works with various business teams and other technical teams within U.S. Bank including the bank’s core and digital ecosystems which includes our full consumer and corporate technology stacks to understand their requirements, use cases for platform, tools, and infrastructure, and translate these needs into a clear product vision and roadmap
• Work closely with individual engineering teams and product owners to provide feedback and initiate feature requests; work closely with the engineering team to ensure that product requirements are understood
• Understand larger Digital architecture and technology vision and define how the platform needs to evolve to support thousands of developers and millions of users around the world
• Manage technical considerations, working closely with engineering team to deliver elegant, generalizable solutions to complex problems
• Work within an agile development framework by defining product features, user stories, prioritizing work in sprints and across the quarter, as well as participate in cross team and leadership retrospectives
• Educate and evangelize for technical platform on how tools and technologies are leveraged to impact the product and create business efficiencies
• Analyze & document business processes through written documentation, workflow diagrams and high-level mock-ups.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la