Senior Technical Project Manager

at  Apply Digital

ABOUT APPLY DIGITAL

Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and beyond, we enable our clients to modernize their organizations and deliver meaningful impact to the business and to their customers. Our 650+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group. Visit applydigital.com to learn how we can unlock your company’s potential.
If you’d like to learn more about Apply Digital’s culture click HERE.
LOCATION: Apply Digital is hybrid/remote friendly. The preferred candidate should be based in the Greater Toronto Area of Canada, working in hours that align to ET (Eastern Timezone).

REQUIREMENTS:

• 10+ years of demonstrated track record with leading teams delivering end-to-end digital solutions under fixed price or T&M agreements.
• 8+ years of experience as a Technical Project Manager managing large, complex projects in a high-tech development environment with multi-function teams OR You have solid technical understanding and/or hands-on experience in software development and web technologies
• Experience with commerce, platforms, and product delivery is crucial
• Proven track record in fostering partnership experience with high-level client stakeholders and internal stakeholders.
• Experience working on enterprise-level accounts with a focus on CPG
• A can-do attitude, a passion for digital products, and the resilience to work in a flexible and fast-paced environment.
• Excellent and effective communication skills.
• Effective time management and the ability to prioritize based on the needs of the team.
• Demonstrable critical thinking, creative problem-solving, and willingness to take on complex challenges.
• Strong beliefs in servant leadership.
• Ability to diplomatically navigate complex and controversial discussions, and de-escalate difficult situations.
• Experience using tools like JIRA, Notion, Instagantt, or similar.
• A good dose of humility and positivity to drive your relentless pursuit of excellence!
• Prior experience working in an Agile environment.
• Prior experience on a Scrum team and/or Scrum Master certification.
• Experience as a Software Engineer is desirable but not required.
• The ability to debug technical issues via console errors, API endpoints failing, etc. is a bonus

THE ROLE:

Apply Digital is looking for a Senior Technical Project Manager who can build strong, trusted relationships with our clients. They are passionate about all things digital - strategy, products, platforms and commerce - and are not afraid to speak with various client stakeholders. Apply Digital believes that the diversity of ideas leads to the best solutions; we need someone who is collaborative by nature, both externally and internally.
As a Senior Technical Project Manager, you have a strong technical background and you are a champion for Project Management and Agile best practices but are flexible. You can adjust your processes to fit your project team and clients’ needs. You are comfortable wearing multiple hats (when needed) as well as acting as a Scrum Master. You can manage budgets, timelines and client expectations with ease. You are a consultant, a problem solver, and a “big picture” thinker while digging into the details. The ideal candidate will be solution-driven and able to handle multiple fast-paced projects while managing multiple teams and communicating with leadership. Above all, you are accountable to your team, to yourself, and the delivery of excellence.

RESPONSIBILITIES:

• Understand and help the product owner to manage the program roadmap and mobilize your team against a critical path that you will own and drive.
• Understand how to manage and mitigate risk, and when to escalate to leadership.
• Act as the primary point of contact within your teams, to client partners, and to all stakeholders required.
• Being comfortable speaking to the project’s technical intricacies, and in some cases, educating client stakeholders on what can and cannot be done given the technical setup
• Be able to lead project development throughout all the stages of the Software Development Life Cycle
• Proactively anticipate & flag RAIDD items that could impact project delivery. Must be able to derive options for a path forward and share with client stakeholders
• Coordinate and facilitate all aspects of project delivery, including resourcing, creating project plans, controlling scope and deliverables, managing budgets, and raising change requests when needed, understanding RAIDD and the differences between portfolio and program-level risks.
• Lead cross-functional teams including Client Services, Strategy, Product, UX, UI, Tech, QA, and Data.
• Foster a one-team mindset, actively monitoring and reporting team morale.
• Continuously engage with the client, leadership, and team to ensure we deliver the value expected of each engagement.
• Maintain detailed status and project reports on each project to present to clients and internal stakeholders
• Estimate project timelines, effort, and costs for new opportunities.
• Help shape the Project Management discipline at Apply Digital.