Senior Technical Services Specialist

at  AlayaCare

ABOUT ALAYACARE:

At AlayaCare, we’re revolutionizing the way that home healthcare is delivered. Our leading cloud-based software allows our customers around the world to manage their employees, scheduling, billing, and enable better delivery of care. We’re a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home healthcare software solutions as we empower providers to deliver better health outcomes to their patients and clients. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.

LOCATION AND TRAVEL REQUIREMENTS:

AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Montreal or Toronto Area.

As a Senior Technical Services Specialist within the Technical Services department, you will have the opportunity to make a positive impact with our customers. You will play a key role in our team by leveraging your technical expertise and business acumen to ensure the successful implementation of solutions for our clients and their stakeholders.
This role will work directly with external customers and internal team members and serve as a Data Migration subject matter expert.
You will work closely with the Associate Director, Technical Services and Technical Services Manager on small medium and large/Enterprise data migration, technical aspects of an implementation such as data visualization, Integrations and workflow recommendations