Senior Technical Specialist - NHAIS (Infrastructure Ops)

at  NHS England

• Delivers technical support and solutions for infrastructure services within NHS England
• Manages relationships between Infrastructure Teams and internal/external stakeholders
• Supplier management to meet key performance indicators and agreed Service Levels for hosted systems
• Supporting the Services hosted in the Infrastructure on-premises and cloud environments
• Actively contribute to our technical and operational strategy using your specialist knowledge
• Pro-actively provides input and support to high severity incidents for the multiple critical national systems and environments supporting NHS Live Services.
• Manages and maintains own professional knowledge and development in their technical specialism and embraces development opportunities to support new technologies, frameworks and services including the move to Cloud.
• Demonstrable and significant experience of working in a high-pressure enterprise digital environment including both Public Cloud native and on-premises IaaS infrastructure
• Extensive experience managing and working in multi-disciplinary teams across multiple stages in delivery lifecycles
• Experience across medium and large sized portfolios, projects, products or services with low to medium risk, in a complex stakeholder and digital product environment, ideally supporting the delivery of health and social care
• Experience of communicating at a high level, building rapport and relationships across a diverse organisation
• Experience of working within the ITIL framework, and an understanding of value principles.
• Subject Matter Expert in any of a wide variety of digital solutions and products, including but not limited to;
• Microsoft Windows Server
• Microsoft Server SQL
• Microsoft Active Directory
• Microsoft Azure Entra ID
• VMware including ESXi and vCenter
• Multi-platform backup solutions
• Remote Desktop Solution (RDS)
  This role may be base in Leeds, London or Exeter
  The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
  Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  Optimising the use of digital technology, research, and innovation
  Delivering value for money.
  If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
  Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
  Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Please see attached job description.

• Demonstrable and significant experience of working in a high-pressure enterprise digital environment including both Public Cloud native and on-premises IaaS infrastructure
• Extensive experience managing and working in multi-disciplinary teams across multiple stages in delivery lifecycles
• Experience across medium and large sized portfolios, projects, products or services with low to medium risk, in a complex stakeholder and digital product environment, ideally supporting the delivery of health and social care
• Experience of communicating at a high level, building rapport and relationships across a diverse organisation
• Experience of working within the ITIL framework, and an understanding of value principles.
• Subject Matter Expert in any of a wide variety of digital solutions and products, including but not limited to;
• Microsoft Windows Server
• Microsoft Server SQL
• Microsoft Active Directory
• Microsoft Azure Entra ID
• VMware including ESXi and vCenter
• Multi-platform backup solutions
• Remote Desktop Solution (RDS)

If you like what you have read and think you have the skills and experience, we need then don’t delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don’t miss out

Please refer the Job description for details