Senior Technical Writer, Supervisor & Digital Lead

at  ABB Oy

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That’s our story. Make it your story.
We are looking for Senior Technical Writer for Supervisor role at ABB Oy.
In this role you will have the opportunity to utilize your skills in writing product manuals. Later, after gaining sufficient knowledge, you will be supervising the work of other technical writers. In addition, it is possible to combine an information architect role or a digital lead role with the supervisor role.
We offer you a challenging and rewarding job in the user documentation team.
The work model for the role is: #LI-hybrid.
This position reports to Global Drives User Documentation Manager.
This role is contributing to the System Drives division in Pitäjänmäki, Helsinki.

You will be mainly accountable for:

• Writing and updating user manuals in a content management system. The readers are engineers and technicians, typically in the field of electrical engineering and automation
• Supervisor role: Planning and supervising the work of other technical writers
• Digital lead role: Developing new digital documentation applications for customers
• Information architect role: Defining and promoting the guidelines together with the team for organizing, structuring and labeling content in an effective and sustainable way
• Working with illustrators and creating technical illustrations
• Sourcing input data and information from subject matter experts
• Gaining product knowledge in terms of both hardware and software
• Working in a content management system and agreeing on common guidelines with others to maintain high content quality and reusability

You will join a talented and high performing team, where you will be able to thrive.

Qualifications for the role:

• Ability to demonstrate your excellent writing skills in English (CEFR B2 or higher) is essential
• Excellent technical documentation, teamwork, and co-operation skills are relevant
• Demonstrated capacity and eagerness to plan and supervise the work of other technical writers who work in your responsibility area is essential
• Possess an enhanced knowledge of modern user documentation techniques, interfaces, and platforms. Interest in investigating, promoting, and implementing new ones
• Experience in information architecture and knowledge of visual documentation is considered a benefit
• You are passionate about engineering and technology in general. You can see the big picture and determine what information is relevant to the user
• Bachelor’s or Master’s degree in a relevant field
• You are at ease communicating in English. Finnish skills are considered as a plus

More about us:
ABB System Drives is the market leader in high-power, high-performance drives, drive systems and packages for industrial process and large infrastructure applications, and a leading supplier of power conversion equipment for renewable energy and other applications. The Division offers global support to help customers, partners and equipment manufacturers with asset reliability, performance improvement and energy efficiency in mission critical applications.
Our culture and benefits reflect our values: courage, care, curiosity and collaboration. The most appreciated benefits according to our personnel are at the moment e.g. an annual performance bonus, employee share acquisition program, continuous learning opportunities, bicycle and other wellbeing and family benefits. We have a hybrid working model.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
Jätä hakemus: https://careers.abb/global/en/job/93034526/Senior-Technical-Writer-Super…
Yhteystiedot: Please apply for the position by October 13, 2024. We look forward to receiving your application.
For more information, please contact Lauri Seppä, tel. +358 102224297 on Thursday September 19 at 13:00-15:00 (EEST) or Wednesday October 9 at 9:00-11:00 (EEST).
Työpaikan osoite: Hiomotie 13, 00380 Helsinki

You will be mainly accountable for:

• Writing and updating user manuals in a content management system. The readers are engineers and technicians, typically in the field of electrical engineering and automation
• Supervisor role: Planning and supervising the work of other technical writers
• Digital lead role: Developing new digital documentation applications for customers
• Information architect role: Defining and promoting the guidelines together with the team for organizing, structuring and labeling content in an effective and sustainable way
• Working with illustrators and creating technical illustrations
• Sourcing input data and information from subject matter experts
• Gaining product knowledge in terms of both hardware and software
• Working in a content management system and agreeing on common guidelines with others to maintain high content quality and reusabilit

Qualifications for the role:

• Ability to demonstrate your excellent writing skills in English (CEFR B2 or higher) is essential
• Excellent technical documentation, teamwork, and co-operation skills are relevant
• Demonstrated capacity and eagerness to plan and supervise the work of other technical writers who work in your responsibility area is essential
• Possess an enhanced knowledge of modern user documentation techniques, interfaces, and platforms. Interest in investigating, promoting, and implementing new ones
• Experience in information architecture and knowledge of visual documentation is considered a benefit
• You are passionate about engineering and technology in general. You can see the big picture and determine what information is relevant to the user
• Bachelor’s or Master’s degree in a relevant field
• You are at ease communicating in English. Finnish skills are considered as a plu