Senior Technician - Security

at  Paladin Technologies

Our Integrated Security team focuses on designing, installing and maintaining complex security solutions for our clients. As a Senior Technician - Security, you will be responsible for reviewing, understanding, and implementing installations according to plans provided by our Project Managers and Sales Teams.
Ideal candidates will represent Paladin in a professional manner that aligns with our values of leadership mindset, people development, team, and client focused. A typical day could see you working on a variety of commercial installations including, hospitals, airports, corporate offices, and casinos to name just a few.
We expect all employees to represent Paladin in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused. Though based in Kelowna you may be required to travel to job sites throughout the region.

QUALIFICATIONS:

• Progressive experience in a technical role within the integrated security or low-voltage industry(s) is required (5-8 years)
• Previous experience leading installations at the site level is preferred.
• Strong troubleshooting and problem-solving skills.
• Proficiency in the use of relevant tools and equipment.
• Programming experience preferred for senior positions
• Vendor Certification in low voltage systems is preferred (LENEL, GENETEC, MILESTONE, AVIGILON, AMAG, Keyscan, Kantech, SENSTAR, HANWHA, BOSCH, DSC, and others)
• Valid TQ certification preferred
• Excellent verbal and written communication skills
• Valid Driver’s License and clean abstract
• Postsecondary training in electronics or equivalent is considered an asset
  Hourly Pay Range: $35.00ph - $38.00ph DOE

• Install, program, configure security systems and commissioning, including CCTV cameras, access control systems, intrusion alarms, fence detection system, in accordance with industry standards and client specifications.
• Conduct routine maintenance, inspections, and repairs to ensure the continued functionality and reliability of security systems. Troubleshoot and resolve technical issues promptly.
• Collaborate with clients to understand their security needs, provide expert guidance, and offer solutions tailored to their requirements. Ensure exceptional customer satisfaction through effective communication and professionalism.
• Maintain accurate records (documentation) of system installations, maintenance activities, and repairs. Prepares, create and executes detailed reports and acceptance test plans to meet SLA’s, contract for clients and internal use.
• Train clients and end-users on the operation of security systems to maximize their effectiveness and ease of use.
• Stay up-to-date with advancements in security technology, regulations, and industry best practices. Continuously improve your technical skills through training and certifications.
• Adhere to all safety regulations and compliance standards related to security systems installation and maintenance.
• Administrative duties including project updates to Project Managers, completing and filing all project documentation
• You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work