Senior Technology Business Systems Consultant

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications, US:

• 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of collaborating and consulting with business and technology teams to evaluate and resolve issues to provide technological solutions and manage both project schedules and deliverables.
• 2+ years of coordinating communications and information flow between business and technology teams.
• 2+ years of experience with troubleshooting and technical support of various applications

Desired Qualifications:

• Strong organizational, multi-tasking, prioritizing skills who can work unsupervised in a fast-paced Platform environment.
• Strong attention to detail and accuracy skills
• Excellent verbal, written, and interpersonal communications skills - able to present status, facts, thoughts and ideas in a clear, concise, and organized manner
• Personal dedication and strong work ethic
• Strong time management skills, with an ability to multi- task, handle multiple test assignments, and prioritize one’s own work
• Excellent attention to detail and ability to analyze business requirements
• Working Experience with Splunk
• Working Experience with APM
• Working Experience with DownDetector
• Working Experience with AppDynamics
• Working Experience with Glassbox
• Working Experience with ServiceNo

Wells Fargo is seeking a Senior Technology Business Systems Consultant for the DIR-TEAM. The team uses SRE methodology to handle interrupts and have the posture to detect and react to observations that are a threat to the SLOs. The TEAM facilitates and owns P4 and P5 activity on the DIR-TEAM Channel to prevent a major incident.
Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems
• Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements
• Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems
• Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions
• Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes
• Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables
• Coordinate communication and information flow between business and technology teams
• Be prepared with fingers on keyboards to post and remove banners when triggers are met, and approvals done.
• TMIM will bring support, app owners, vendors, and stakeholders together to restore service and once that is done the TEAM will remove banners.
• Practice certification of all capabilities to post a banner and attend weekly SDI business meetings to work the backlog and prepare for future go-live capabilities.
• Works closely with the PSM NFRs to give feedback on incoming procedures and templates so that right solutions are in place.

Required Qualifications, US:

• 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of collaborating and consulting with business and technology teams to evaluate and resolve issues to provide technological solutions and manage both project schedules and deliverables.
• 2+ years of coordinating communications and information flow between business and technology teams.
• 2+ years of experience with troubleshooting and technical support of various applications.

Desired Qualifications:

• Strong organizational, multi-tasking, prioritizing skills who can work unsupervised in a fast-paced Platform environment.
• Strong attention to detail and accuracy skills
• Excellent verbal, written, and interpersonal communications skills - able to present status, facts, thoughts and ideas in a clear, concise, and organized manner
• Personal dedication and strong work ethic
• Strong time management skills, with an ability to multi- task, handle multiple test assignments, and prioritize one’s own work
• Excellent attention to detail and ability to analyze business requirements
• Working Experience with Splunk
• Working Experience with APM
• Working Experience with DownDetector
• Working Experience with AppDynamics
• Working Experience with Glassbox
• Working Experience with ServiceNow

Pay Range:

• For CA L87,700.00 - 155,900.00 USD Annual

Locations:

• 1755 Grant St., Concord, CA
• 300 S. Brevard St., Charlotte, NC
• 550 S 4th St., Minneapolis, MN
• 2600 S Price Rd., Chandler, AZ
• 1301 Solana Blvd., Westlake, TX

Job Expectations:

• This position is not eligible for Visa sponsorship
• Ability to work on-site at approved location
• Relocation assistance is not available for this position

Benefits:

• Information about Wells Fargo’s US employee benefits
• Information about Wells Fargo’s International employee benefits