Senior Technology Program Manager

at  Diligent Corporation

ABOUT US

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com.

POSITION OVERVIEW

Diligent is looking for a Senior Technology Program Manager to facilitate Agile methodologies and positive change across one or more of our Product & Engineering teams. The Technology Program Manager should have excellent knowledge of the Scrum framework, they will need the ability to coordinate people and projects with a mindset on delivering value and ensuring business objective are achieved.

REQUIRED EXPERIENCE/SKILLS:

• 5-7 years’ experience in a Scrum master role.
• Manage the delivery team(s) to meet key milestones, identifying risks and managing stakeholder expectations
• Proficiency in Project Management tools (e.g., Microsoft Project, Atlassian suite (JIRA/Confluence), TFS etc.)
• Experienced in the delivery of projects in an agile environment
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success and value delivered
• Excellent communication with the ability to connect and engage across multiple teams
• Excellent written, verbal, and interpersonal skills; must be capable of focusing and maintaining project directions and be able to lead and motivate teams of specialist technical and/or business resources, as well as management of stakeholders
• Strong problem solving, analytic, and time management skills working in a fast-paced environment

• Works on more complex projects / programs involving stakeholders from different disciplines.
• Able to define program goals, communicate project progress and status, manage dependencies, track and mitigate risk.
• Communicates clearly based on seniority / interest of the audience.
• Has excellent understanding of processes and ensures those are kept by mentoring and coaching the teams and less senior program managers.