Senior Test Automation Engineer - Digital

at  Five9

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
You will have ownership of engineering design, coding and implementation of Cloud Test Platform CI/CD automation. This includes tools and frameworks necessary to support testing and release builds. You will apply your technical knowledge, leadership skills, software development methodologies, best practices, and proven processes to consistently deliver great quality product in a predictable manner.
The role is also an ambassador of quality engineering principles in collaboration with developers and product owners. The main goal of this role is to develop and code test scenarios in a Cloud/Java/Terraform environment. This role will define test processes and goals together with development Architects, ensure test plans are appropriate including review of plans done by developers. This role will also assist in the definition and creation of tests and scripts to support customer journey scenarios for contact center features.

REQUIREMENTS:

• 5+ years in software engineering role with track record of delivering highly scalable, highly available and high-quality products
• 2+ years of experience with Web UI Automation using Selenium
• Experience in front-end testing of Web based apps on desktop (Win, iOS) as well as on iPad/Android tablet, and mobile devices
• Proven experience in building, maintaining, and supporting test solutions for enterprise SaaS applications
• Solid knowledge of programming techniques and algorithms (OOP, multithreading, script languages such as Java, Java Script, Python)
• Knowledge of effective CI/CD practice
• Hands-on experience managing and coding test infrastructure developed in Java
• You are an Agile aficionado
• You have strong coaching and mentoring skills
• CS/EE degree or equivalent with 5+ years of proven related experience
• Problem solving, analytical and positive attitude

PREFERRED SKILLS:

• Experience of working “AGILE + DEVOPS” process management methodology
• Experience in building CI/CD automation pipelines
• Cloud platform experience such as AWS, GCP, or Azure
• Experience in managing and running multiple Infrastructure automation sprint teams
• Experience in successfully leading architecture modernization initiative
• Experience managing test infrastructure for real-time SaaS products like Unified Communications systems or Contact Centers in a pure Cloud model
• Knowledge of Cloud Infrastructure automation software tools
• Experience in Java Integrated Development Environment (Eclipse, InteliJ, etc.)
• Knowledge of terraform and its custom providers

• Design and code test solutions around Cloud Platform environment with test as infrastructure principles
• Lead Quality and Automation initiatives across multi-disciplinary teams, coordinating process definition, best practices and efficient usage of infrastructure.
• Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of automation framework and tools through iteration/functionality testing
• Work closely with operations and sustaining team to ensure platform availability
• Build sustainable engineering practices through, among other things, active code reviews, architecture discussions, guiding selection of technologies, and mentorship
• Ensure continuous resource utilization, and drive continuous efficiency improvements
• Think quickly, with the ability to make decisions with incomplete data
• Bring energy, positivity and drive to your team
• Design, code and automate application testing using Selenium, REST API
• Should be able to build framework for different channels / platforms including SaaS, Mobile, Desktop and Web application