Senior Transcreation Account Manager

at  Hogarth Worldwide

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.
Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

REQUIREMENTS:

A minimum of 6 years Project Management/Traffic background experience preferred in an ad agency or in-house creative department
Experience of financial responsibilities
Demonstrable experience in managing large scale and complex projects
Experience managing multi-market projects
Experience working on global brands, ideally across all media, including print, interactive and film
Demonstrable experience managing total creative workflow, i.e. internal briefing, briefing to vendors/studios, managing key milestones / deadlines, presentations / internal approvals, executions, delivery
Proven project management skills
Self-driven, organized and have an eye for detail
Proficient with technology and tools
Ability to work effectively and collaboratively in high-pressure situations and tight time frames
A hands-on, can do approach to solving problems
Fluent written and spoken English
Must be able to travel as required, sometimes several weeks at a time

THE ROLE:

The Senior Transcreation Account Manager (STAM) is responsible for project managing localization work for the clients Marketing Communications (Marcom) team. The STAM works closely with the clients Marcom Project Manager and a network of creative talents from various markets.
This person needs to engage with other cross-functional teams of producers and project managers to ensure work is delivered on time, on quality and within budget. Constant need to communicate and negotiate priorities and deadlines with internal and external teams to ensure expectations are well managed are required. Primary tasks include organising and coordinating schedules, distributing workload, tracking progress of projects and allocated budget.
You will be responsible for project managing localization projects (incl. Transcreation of headlines) ensuring good communication with all stakeholders.
You will focus on building strong relationship with the Client Talent Network and briefing new projects accurately. Strong organization and time management skills are required, when managing Clients, together with a focus on quality.

KEY RESPONSIBILITIES:

Validator Network Management
Ensure a thorough understanding of the contractual obligations, commercial arrangements, SOW and SLAs of the accounts and ensure specific details are understood by the wider team where relevant
Lead a team to workshops (working on client site in London or working in Cupertino, USA)
Manage a network of creative people and ensure they are motivated to perform
Coordinate weekly status meetings/monthly review sessions
Organize teamwork, create a balanced work schedule and ensure work is of high standards and delivered on time
Flag any potential team issues to the line manager and be actively involved in finding a solution
Review talent performance and drive constant performance improvement by working closely with talent manager and providing regular feedback on all talent
Review team structure and resource on an ongoing basis to ensure client is serviced appropriately whilst maintaining agreed profitability
Highlight and resolve quality control issues with the network
Look at process and service improvements across the Network (recruitment, tracking and workflow)
Ensure that there is a clear division and allocation of workload and briefs among team members and validators
Support on recruitment requirements across validators