Senior User Experience Designer

at  TD Bank

JOB DESCRIPTION:

The Visual Designer role contributes to the overall definition and execution of all creative deliverables on the various TD platforms, in alignment to TD’s Brand and Emerald Design System. You will be responsible for defining, evangelizing, and driving the implementation of the overall design vision for TD products. You will contribute to TD’s visual design principles and will maintain visual design frameworks for our products.
You have deep experience and practical expertise in User Interface Design. A balanced understanding of strategy, usability, interaction, and visual design is a must. You obsess over details that impact the experience as a whole and insist on iterating until we’ve gotten it right. You see feedback as a good thing. You’re a great story teller who is at ease presenting and discussing work with clients and stakeholders. You will mentor, guide, and provide support for members of the Online Banking visual design team. We are looking for a profoundly engaged and experienced leader to spearhead new creative and strategic thinking.
You know the experience design process from end to end and can act as a leader in the development of the complete range of visual design artifacts. You are adept at working with multiple stakeholders and comfortable working collaboratively with experience design team members from a team of creatives from diverse disciplines and industries.
If this sounds like you and you’re interested in joining a team of top design talent creating industry-leading experiences across all customer touchpoints then we want to hear from you.

REQUIREMENTS:

• A degree in design or a design-related discipline (visual design, graphic design)
• 5+ years of experience designing interactive experiences
• Comprehensive understanding of interaction and UI design
• Passion for creating simple and stunning visual design solutions
• Ability to translate conceptual ideas into compelling customer experiences
• Meticulous attention to detail
• Ability to ask good questions and communicate effectively both verbally and in writing
• Ability to communicate ideas to a diverse audience and constructively integrate feedback
• A conceptual thinker with proven problem solving skills
• Ability to see the “big picture” and hone-in on the details
• Strong interpersonal skills with the ability to collaborate well in a team environment
• Proficiency with design tools as such as Figma and Adobe’s Creative Suite.
• Strong portfolio that showcases your understanding of user-centred design

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

• Define and evangelize a compelling vision for TD sites and app responsive visual designs
• Collaborate closely with UX designers, copywriters, design researchers, creative technologists, product owners and developers
• Effective communication of conceptual ideas, detailed designs, and design approaches/rationales
• Participate in design reviews and iterate based on feedback and creative direction
• Oversee project visual design deliverables all the way through execution
• Ensure quality assurance of all creative deliverables
• Ideation, concept development and experience innovation
• Stay abreast of current design methodologies, practices and trends
• Participation in observational studies, usability testing and other customer research