Senior UX Designer

at  Gen Digital

Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users in 150 countries so they can live their digital lives safely, privately, and confidently today and for generations to come. We’re always looking for smart, fearless, and dedicated people. Together, we have collective passion and a big vision to power Digital Freedom by protecting consumers and giving them control of their digital lives.
When you’re a part of Gen, you are provided access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits & compensation packages.
Diversity is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected, and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience, and business needs.
If this sounds like you—Gen has a dynamic, supportive culture with core values that celebrate diversity, promote teamwork, and encourage every team member to contribute and grow—join us!
About the role
We’re looking for a highly skilled and experienced Senior UX Designer to join our fun, diverse, and dynamic performance marketing design team at Gen Digital. This role is integral to our marketing efforts and requires a deep understanding of performance marketing strategies, including extensive experience with A/B testing. You’ll collaborate with brilliant thinkers from cross-functional teams across the organization to design compelling experiences that drive user engagement and contribute to conversion optimization to improve the effectiveness of our marketing campaigns. If you’re passionate about data-driven design and thrive on creating best-in-class user experiences, we would love to hear from you!

What You Will Do in This Role

• Intake, delegate, and oversee projects for your design tribe.
• Design communications that drive A/B testing to enhance user experiences across various digital platforms to improve user satisfaction, engagement, and conversions.
• Partner with talented designers, illustrators, marketing experts, developers, and other teams to transform business objectives into clear and compelling designs that inform, guide, and persuade users to take action.
• Design for multiple brands and marketing channels, ensuring consistency with design guidelines and best practices.
• Stay updated on industry trends, emerging user experience and design patterns, and design best practices to keep our team ahead of the competition.
• Actively participate in brainstorming sessions, ideation sessions, and design critiques.
• Mentor and guide other UX designers on the team.
• Confidently provide constructive feedback and receive feedback from colleagues in various roles and levels across the organization, demonstrating humility and setting your ego aside for the greater good of our customers.
• Have a great attitude that upholds and nurtures our positive team culture and creative working environment.
• Help inform strategy through user testing to validate designs to discover what resonates with our customers.

What You’ll Need to be Successful in this Role

• Exemplary in craft, empathy, ethics and self-sufficiency.
• Passion for user-centric design with a proficiency in user experience design principles, exceptional problem-solving skills, and a creative mindset.
• 5+ years of proven experience in UX design with a strong portfolio, showcasing user-centric design case studies that demonstrate audience engagement, customer growth, and a commercial mindset.
• Excellent presentation skills, with the ability to articulate ideas, concepts, and the rationale behind your decisions.
• Willingness and flexibility to update designs based on feedback from colleagues and stakeholders.
• Ability to work both autonomously and collaboratively with colleagues across the organization and in multiple time zones.
• Strong problem-solving skills and the ability to work in an agile, collaborative environment with tight deadlines.
• An open and respectful mindset. As a diverse international team, we trust and support each other with work and personal matters. We have each other’s backs.

Nice to have:
-

Knowledge of A/B testing and strategies.

• Basic knowledge of front-end development principles.
• Experience with localization in design.
• Design system experience.
• Any other languages are a plus.
• A good sense of humour :)

Sound like a good fit? Submit your resume, portfolio, and any relevant work you think will impress us.
Want to really impress us? Send a cover letter (yes, we read cover letters) and let us know what makes you, you.

What We Can Offer:

• Annual bonus scheme
• Unlimited PTO (paid time off), flexible working hours & home office.
• The chance to join a major global tech company listed on the S&P 500.
• Opportunity to learn and work with the best in the Digital Security industry
• Cafeteria points are provided by Benefit Plus (meal plan, pension insurance, travel, free time activities, multisport card, and much more).
• Tuition reimbursement for job-related courses
• Learning & Development plan.
• Sustainable home improvement bonus
• Mac/Windows laptop and mobile phone

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds.
We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Learn more about pay transparency
.
Gen complies with all anti-discrimination laws.
To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government

What You Will Do in This Role

• Intake, delegate, and oversee projects for your design tribe.
• Design communications that drive A/B testing to enhance user experiences across various digital platforms to improve user satisfaction, engagement, and conversions.
• Partner with talented designers, illustrators, marketing experts, developers, and other teams to transform business objectives into clear and compelling designs that inform, guide, and persuade users to take action.
• Design for multiple brands and marketing channels, ensuring consistency with design guidelines and best practices.
• Stay updated on industry trends, emerging user experience and design patterns, and design best practices to keep our team ahead of the competition.
• Actively participate in brainstorming sessions, ideation sessions, and design critiques.
• Mentor and guide other UX designers on the team.
• Confidently provide constructive feedback and receive feedback from colleagues in various roles and levels across the organization, demonstrating humility and setting your ego aside for the greater good of our customers.
• Have a great attitude that upholds and nurtures our positive team culture and creative working environment.
• Help inform strategy through user testing to validate designs to discover what resonates with our customers

What You’ll Need to be Successful in this Role

• Exemplary in craft, empathy, ethics and self-sufficiency.
• Passion for user-centric design with a proficiency in user experience design principles, exceptional problem-solving skills, and a creative mindset.
• 5+ years of proven experience in UX design with a strong portfolio, showcasing user-centric design case studies that demonstrate audience engagement, customer growth, and a commercial mindset.
• Excellent presentation skills, with the ability to articulate ideas, concepts, and the rationale behind your decisions.
• Willingness and flexibility to update designs based on feedback from colleagues and stakeholders.
• Ability to work both autonomously and collaboratively with colleagues across the organization and in multiple time zones.
• Strong problem-solving skills and the ability to work in an agile, collaborative environment with tight deadlines.
• An open and respectful mindset. As a diverse international team, we trust and support each other with work and personal matters. We have each other’s backs