MICROSOFT E+D GROWTH RESEARCH TEAM (DPG IRELAND) .

The E+D Growth UXR team is dedicated to informing and impacting the growth of M365, Copilot and other Microsoft commercial and consumer products. The industry is undergoing a fundamental shift with the onset of new GenAI technologies such as Copilot. People want tools that will enable them to do their work efficiently and effectively, be connected to their company culture, understand how to succeed, and feel supported across their entire journey. We believe that our products can allow them to accomplish these goals.
Our E+D Growth team is run as a start-up, encouraging team members to share a sense of “founderism.” The Growth UXR team supports this team with actionable research and clear POVs to drive strategy. In this role, you will engage directly with customers, iterate rapidly, and focus on solving the most critical needs of our customers around the world to deliver an innovative, connected ecosystem of products and to make it easy for them to find, try, and use these products.
We are especially enthusiastic about candidates who want to learn, grow, and embody new ways of working. If you embrace growth mindset, have a record of accomplishment of delivering results, and you light up collaborating with other UX researchers, UX and interaction designers, data scientists, content designers/PMs, product managers, marketing teams, and engineers, this is an awesome team to join.
About Role, The Growth Research team is looking for a Senior UX Researcher who can drive human-centered strategy, helps set product direction, and contributes directly to ongoing product lifecycle research by integrating insights about human behaviors, attitudes, practices, and norms. In this role, you will leverage your skills in evaluative and foundational research to guide near and long-term product experience investments. You will work closely with UX designers, product managers, other user researchers, data science, and engineering to ensure that we are addressing the most critical user needs and opportunities. We would like to welcome you to an international working environment that is characterized by flexibility, an informal atmosphere, and a fast pace. Microsoft ensures your work-life-balance, offers attractive salary packages and bonus programs and a modern office, which combines innovative technics with design.
The successful applicant will also become part of the Microsoft European Development Centre (EDC) in Dublin – a vibrant multi-disciplinary collective driving Microsoft innovation for our customers worldwide. This collaborative community of engineers, developers, data scientists, program managers, and others is the perfect nurturing ground for innovation, and offers a fantastic landscape for growing your career across the breadth of Microsoft products and services
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND User Experience Research experience
• OR Master’s Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND User Experience Research experience
• OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND User Experience Research experience
• OR equivalent experience
• Relevant domain experience within technology sector.
• Experience supporting digital product teams and leveraging research methods impacting both product direction and detailed experience design.
• Experience understanding user needs relating to product making.
  

  omex

exdgrowth

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

• Drive research and UX practices that ensure diversity, equity, and inclusion in our product making decisions.
• Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform our product strategy and growth goals.
• Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders.
• Continuously inform the product roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.
• Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines.
• Perform ongoing UX Health studies to evaluate and improve the user experience.
• Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations.