Senior Vice President, User Experience

at  BNY Mellon

SVP, USER EXPERIENCE II:

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Senior Vice President to join our Innovations team. This role is located in New York, NY - and is a hybrid position.

EMPLOYER DESCRIPTION:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

IN THIS ROLE, YOU’LL MAKE AN IMPACT IN THE FOLLOWING WAYS:

Performs and provides guidance and technical expertise for the most complex user experience activities that include user research and testing, interactive design, and visual design.
Performs and leads user research, usability testing, surveys, interviews, work studies, and heuristic evaluations. Reviews documentation of research findings presented to product and development teams.
Reviews new and modified user personals. Actively participate and may provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
Leads the implementation of visual styles that support platform branding to increase user effectiveness. Interprets user feedback and insights to improve the user experience.
Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use.
Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature).

TO BE SUCCESSFUL IN THIS ROLE, WE’RE SEEKING THE FOLLOWING:

Bachelors degree in business or a related discipline, or equivalent work experience required.
Advanced degree preferred
7-10 years of related experience preferred.
Experience in the securities or financial services industry preferred..
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023