SERC-Service Coordinator

at  Lifemark Health Group

KEY OUTCOMES & ACCOUNTABILITIES:

• Operationalizing services for assigned clients
• Assisting with the establishment of new customer accounts on the local, regional and national level, as well as account management
• Quoting and Reporting on projects and services
• Providing details related to service delivery of program and services delivered
• Marketing of key lines of business including Employer Services & Occupational Health Services
• Coordination of Health and Wellness Programming for existing and new customers
• Facilitating the delivery of services to assigned customer accounts either as the service coordinator
• Creating and/or performing quality assurance checks on customer account service reports as required
• Renew, Upsell and Develop wellness needs based on clients requirements

PREFERRED QUALIFICATIONS:

• Strong working knowledge of Microsoft Office applications, with a special proficiency in Excel and Power Point
• Dynamics 365 knowledge or other CRMs knowledge is an asset
• Demonstrated ability to learn new computer systems
• Team player, effective communicator and active listener
• Strong customer service orientation
• Adaptable and flexible
• Knowledge and or experience in the health care industry is an asset
• Attention to detail and problem solving
• Occasional travel may be required. Must have a valid driver’s license, and access to a vehicle as needed
  Apply today! Visit us at www.lifemarkworkhealth.ca for more information

Please refer the Job description for details