Server (Part-Time)

at  FirstService Residential

JOB OVERVIEW:

The Server (Part Time) provides friendly, responsive service to create an exceptional experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.
Compensation: $16.50-17.50 hourly

SKILLS & QUALIFICATIONS:

• Any combination of education, experience and training that provides the required knowledge, skills and abilities.
• Must be able to provide evidence of eligibility to work in the United States of America
• Possess fluent English speaking, writing and comprehension skills.
• Professional demeanor
• Positive attitude
• Interpersonal skills
• Multi-tasking skills
• Ability to work under stressful situations.
• Mentally strong and able to cope with many challenges.
• To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.
• Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect)with guests and co-workers at all times.
• Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
• Maintain a high level of organization, including an orderly and neat work area and excellent time management skills,leading to the highest levels of productivity.
• Demonstrate a desire to succeed and willingness to help others succeed.
• Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.
• Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
• Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.

ABOUT US:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/california

YOUR RESPONSIBILITIES:

• Ensure friendly and efficient service to the guest.
• Accepts orders for beverages and delivers to guests in assigned area.
• Applies positive communication and interpersonal skills with guests, (internal and external) at all times.
• Completes all set-up duties in timely fashion
• Welcome and greet guests. Make all our guests feel comfortable; let them know you’re there to personally take care of them.
• Provides prompt, efficient, and courteous service to guests.
• Make recommendations you genuinely feel your guests will enjoy.
• Up-sell beverage items using suggestive selling techniques.
• Answer questions about our food, beverages and other Property functions and services.
• Garnishes cocktails, knows brands, prices, and availability of all items.
• Monitors alcohol consumption according to TiPS guidelines.
• Receive cash, credit cards, member credit and is responsible for maintaining accuracy in bank.
• Performs opening and closing duties in the service areas.
• Maintains cleanliness and sanitation of work area according to Sun Lakes Country Club standards and Health Department regulations.
• Be ready and willing to assist fellow servers as situations arise.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the property beverage floor as directed by the beverage manager or immediate leadership.
• Other duties may be assigned from time to time.