Server (seasonal)

at  The Distillery Restaurants Corp

The Distillery Restaurants Corp., creators of Cluny Bistro, El Catrin, Pure Spirits Oyster House & Grill, Madrina Bar y Tapas, District Pizza and Distillery Events (Archeo and The Loft) are seeking experienced and motivated Servers with a passion for creating an exceptionally memorable food & beverage experience during our busiest time of the year. The ideal candidate not only understands that exceptional guest service is at the heart of hospitality but that they are an ambassador to Toronto’s unique food and beverage culture.
Our Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive and memorable guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to the restaurant’s presentation standards. Through knowledge, accuracy and efficiency our Servers provide the utmost satisfaction to our guests.

WHAT YOU’LL BE DOING:

• Create a positive guest experience through interaction and adherence to the steps of service
• Be knowledgeable of all food and beverage items in order to make recommendations
• Ensure accuracy when entering information into the Silverware POS system
• Monitor food quality and presentation standards
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Ensure tables are ready for guests before they are seated
• Be aware of any special requests, inclusive of guest allergies
• Complete opening, closing and side-duties efficiently and safely
• Anticipate guests’ service needs by actively listening and responding positively to guests’ questions, concerns and requests in an effort to resolve issues, delight and build trust
• Communicate to all Managers any comments or information provided by guests to ensure a positive, memorable experience
• Lead team by example to exhibit, encourage and motivate DRC’s Values & Beliefs