Service Account Manager

at  GE Healthcare

JOB DESCRIPTION SUMMARY

Service Account Manager (SAM) is responsible to build, maintain and strengthen the relationship between GE Healthcare and hospital management and key stakeholders in strategic accounts.
Responsible for creating and winning sales opportunities for support service/digital solutions in these accounts and may work individually or where applicable act as part of a One GE Healthcare team to deliver value and solutions to customers and to foster long term partnerships as well.
The Service Account Manager is the subject matter expert for services/digital solutions, including contracts and all non-contract segment products and solutions. Expected to be able to differentiate GE’s service/digital solution offerings, convey compelling value propositions, lead the opportunities, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers’ clinical/technical/process questions to successfully execute and close opportunities and sales.
Expected to collaborate closely with the country equipment and channel teams to build relationship and manage short and long term organizational and business goals with the strategic accounts.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world

QUALIFICATIONS

• Bachelors Degree and minimum 7 years of sales/product marketing experience preferably in a medical or healthcare field
• Previous experience managing large key accounts linked to Healthcare industry, whether direct hospitals or business groups linked to healthcare facilities and business
• Ability to energize, develop and build rapport at all levels with GE internal teams and externally with customers
• Excellent verbal and written communication skills in local language as well as good command of English
• Ability to synthesize complex issues and communicate in simple messages
• Excellent presentation, negotiation & closing skills
• Able to travel frequently to maintain good quantity / quality of face-time with accounts within Malaysia