Service Administrator

at  Barnardos

Barnardo’s Scotland Adoption Service is over 40 years old and has is recognised across the four nations. We offer a wide variety of support to all affected by adoption and permanent care. This service is delivered to 14 local authorities across Scotland. We also recruit and support adoptive families and have been able to provide a stable and loving home for many children.
The primary aim of Barnardo’s Scotland Adoption Service is to find families for those children waiting for adoption and also to provide a holistic support service.

Our objectives include:-

• To recruit, assess and approve a diverse range of adoptive families to meet the needs of waiting children.
• To carefully match the needs of waiting children with the skills of the prospective adopters.
• To ensure all Barnardo’s adopters have access to training, guidance and the support of a qualified supervising social worker.
• To provide a comprehensive support service to subscribing local authorities.
• To provide search and reunion service to those affected by adoption.
• To work directly with adoptive families in need of therapeutic support to help build and maintain family relationships.
• To actively share our knowledge and experience of adoption with the wider adoption community.
• To participate at a national level in the promotion of adoption and to influence wider policy and strategic development including at a Scottish Government level.
• A commitment to children, young people’s and those affected by adoption participation to enable us to progress on our journey of continuous improvement.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information sheet. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Barnardo’s is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. Barnardo’s will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration.
We are committed to welcoming people from a diverse background, culture and experience. Barnardo’s believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo’s values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo’s and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo’s pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo’s believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo’s. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo’s stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo’s Learning and Development offer
• T&C’s apply based on contract

About Barnardo’s
At Barnardo’s we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Please refer the Job description for details