Service Administrator

at  Stericycle UK

As our new Administrator you’ll be at the heart of operations within our Littlehampton site. Your professionalism and excellent communication skills will allow you to provide a high standard of service and support to colleagues and clients. You’ll have responsibility for the maintenance and development of our Steriworks system, including hazardous waste note monitoring, data entry, account reconciliation, customer liaison and management reporting.

EXPERIENCE/SKILLS NEEDED

• Excellent organisation skills and attention to detail.
• Good communicator with both team members and customers.
• Good administrative skills, i.e. typing, coordination of systems.
• Ability to work without supervision.
• Ability to manage time and complete multi tasks in line with timescales.
• Good knowledge of information technology especially Microsoft Office (Word, Excel, Access).
• Self-motivated, reliable and enthusiastic.
  Operating from 20 sites across the UK & Ireland, Stericycle is a global business and widely recognised as the UK’s leading healthcare waste specialist. Built on unrivalled levels of knowledge and expertise, we’re the clear leader in the delivery of safe, compliant and sustainable solutions to an ever-increasing customer base.
  We welcome applications from anybody who considers they match the requirements of the post, irrespective of gender, race or disability.

• General administrative duties including, answering phones, filing, and support for team members.
• Update and maintain daily data entry forms including, but not limited to KPI’s, Route Logs, EA Quarterly Returns.
• Checking driver paperwork consignment notes & route sheets to ensure information is correct for billing purposes.
• Checking and balancing of 3rd party customer’s consignment notes to ensure information is correct for billing purposes
• Month end account reconciliation ensuring all routes and paperwork has been checked & balanced.
• Printing and issuing all relevant paperwork required for drivers to carry out daily routes.
• Customer service (external) Responding, actioning and updating customer queries by phone, email or letter.