Service Advisor

at  Autosports Group Limited

Autosports Group care about Equality and Diversity and as such we are looking for more FEMALES to join our sales teams across NSW.

ABOUT US:

Autosports Group (ASG) is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Currently with over 1800 employees across 55 Dealerships in NSW / QLD / VIC and NZ.
Due to growth they are looking for a Service Advisor to join the team.

• Greeting and assisting customers for the service department and updating customers on the status of their vehicle.
• Explain service options and process.
• Communicate with colleagues to schedule and complete the necessary repairs.
• Order parts where applicable.
• Update customer database as required and complete all relevant paperwork.
• Follow manufacturer and dealership warranty policies effectively and efficiently.
• Effectively booking customers vehicle services in via email, phone or face-to-face.
• Preparing Repair Order and Job Sheets in preparation of customer requests to be executed through the workshop for prompt invoicing.

Our ideal candidate will possess the following:

• Prior experience as a Service Advisor will be highly regarded.
• The ability to explain the value of services and repairs.
• The ability to work cooperatively in a team and autonomously within a fast-paced environment.
• A genuine care for external, and internal customers and the ability to de-escalate unhappy customers.
• Exceptional organisational and time management skills.
• Strong computer and literacy skills.
• A passion for the automotive industry.
• A high level of personal presentation is essential.

At Autosports Group, we celebrate diversity, inclusion, and family values. We wholeheartedly embrace individuals of all backgrounds, genders, and life situations, united in our mission to deliver “The Difference” to our diverse customer base.