Service Advisor

at  Clicks Group Limited

Gauteng, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Dec, 2024Not Specified30 Sep, 20241 year(s) or aboveEnglish,Merchandising,Computer Literacy,Numeracy,Risk,Communication SkillsNoNo
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Description:

POSITION SUMMARY

Industry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Gauteng
Contract: Permanent
Remuneration: Market Related
EE position: Yes

QUALIFICATIONS AND EXPERIENCE:

  • Essential: Grade 12
  • Desirable: Maths 50% and English 50% at grade 12 level
  • Essential: Relevant Retail/Business Management qualification (External applicants)
  • 1 years’ experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
  • Numeracy and stock management experience

SKILLS, ABILITIES AND JOB RELATED KNOWLEDGE:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of competency based interviewing
  • Results and target driven
  • Sound managerial skills
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Good communication skills
  • Computer literacy
  • Numeracy skills

Responsibilities:

  • To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Retail Industry

Sales / BD

Retail Management

Diploma

English, Maths

Proficient

1

Gauteng, South Africa