Service Advisor/Consultant

at  Sunset Kia of Sarasota

We are currently seeking a professional Service Advisor to join our service team at Sunset Kia of Sarasota, a proud member of the Sunset Automotive Group family of dealerships.

Why choose Sunset for your automotive career?

• Work-life balance - reasonable service department hours. Weekdays 7:30 to 5:30 and alternating Saturdays 8 to 1. Closed Sundays.
• Top pay - you can earn a great salary without killing yourself or competing with your coworkers
• Employees are valued - there is no burning and churning at Sunset. We are looking for honest, top-performing automotive professionals looking for a long-term career.
• Stable, family and locally-owned and operated company with a professional company culture
• And more - come check out the difference for yourself.

SERVICE ADVISOR REQUIREMENTS

• Experience advising auto service customers preferred, but not required.
• X-Time Inspect and Reynolds & Reynolds Ignite experience helpful.
• Must have proven customer service skills.
• Good automotive knowledge and background preferred.
• Computer/tablet knowledge and experience required
• Successful candidate must have a valid Driver’s License

SUNSET AUTOMOTIVE GROUP BENEFITS

• Great earning potential
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Life and Disability Coverage
• Paid Holidays
• Paid Time Off - 2 weeks after first year, use up to 5 days after 6 months
• Company-paid Factory Training
• Employee Discounts at all Sunset locations
• And more!
  If you are looking for a place to work where you will have opportunities for growth and be appreciated, this might be the place for you! Enjoy your job and the people you work with at Sunset Automotive Group

• As the first point of contact for service customers, show outstanding customer service.
• Use active listening to engage and understand the customer’s vehicle issues and concerns.
• Create repair order and communicate vehicle needs clearly to technician.
• Communicate vehicle diagnoses and maintenance needs to customer. Advise and sell needed work.
• Follow up on vehicles throughout the repair process, keeping customer updated.
• Interact with customers, vendors, and technicians in a professional manner at all times.