Service Advisor (Go Dodge Surrey)

at  Go Auto

Job Description:

REQUIREMENTS:

• A genuine love for cars and a contagious enthusiasm that will leave our customers revved up.
• Exceptional communication skills that could make even the most stoic statue crack a smile.
• Ability to stay cool, calm, and collected under pressure, ensuring a smooth and enjoyable experience for our customers.
• Stellar problem-solving skills to navigate the twists and turns of automotive conundrums with grace.
• Impeccable organizational skills to keep our service lanes flowing seamlessly.
• Proficiency in computer skills to whip up estimates and enter service orders like a pro.
• A valid driver’s license.
• Previous experience as an Automotive Service Advisor or extensive knowledge of automotive service and repairs preferred.

• Welcome customers with a bright smile and a genuine passion for their automotive needs.
• Listen attentively to customers’ concerns and go above and beyond to unravel the mysteries behind their vehicle troubles.
• Ask the right questions, showcasing your superb investigative skills while keeping the atmosphere light and enjoyable.
• Transform complex automotive jargon into simple and understandable language, becoming the go-to expert for our customers.
• Collaborate seamlessly with our skilled technicians to provide accurate estimates and recommend services that will leave our customers ecstatic.
• Keep our customers updated on their vehicle’s progress and swiftly resolve any unexpected hurdles that may arise.
• Embrace multitasking like a pro, effortlessly juggling phone calls, walk-in inquiries, and celebratory high-fives from satisfied customers.
• Cultivate enduring relationships with our customers, making them feel like cherished members of our automotive family.
• Stay ahead of the curve by staying up-to-date with the latest automotive trends and technologies because knowledge is true horsepower!
• A beacon of trustworthiness and a happy-to-help attitude, you thrive in a collaborative environment. Your teammates can always count on you to go the extra mile, ensuring a supportive and cohesive team dynamic.