Service Advisor

at  Inchcape

DUTIES INCLUDE:

• Review completed repair order
• Process customer payments
• Ensure all daily transaction paperwork is completed including repair orders
• Generate and monitor the daily run sheets
• Develop and maintain effective customer relationships including delivering on promises
• Arrange and own the service loan vehicle process for customers
• Coordinate service bookings
• Ensure the service centre & parts display areas are presentable at all times

TO BE CONSIDERED FOR THIS ROLE, CANDIDATES MUST BE ABLE TO DISPLAY:

• Previous experience and demonstrated success in a Service Advisor role
• Experience with leading a small team
• Highly developed customer service skills including ability to confidently resolve conflict
• Confident written and verbal communication
• Well organised and efficient with high attention to detail
• A high level of professionalism
• Current Driver’s licence and clean driving record