Service Advisor

at  Lookers

Chester CH1 4LQ, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate05 Feb, 2025GBP 32000 Annual06 Nov, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

ABOUT US

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.

  • Competitive salaries with clear pay scales in place as you develop
  • Generous annual leave allowance that increases with length of service
  • Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
  • Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
  • Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being

Lookers are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver’s licence check will also be carried out

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities:

  • Booking MOTs, services and other repair work for our customers
  • Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
  • Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
  • Managing a high-volume of customers daily as well as telephone calls and online booking queries
  • Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
  • Maintaining accurate customer records, and updating the systems when any bookings have been made
    As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.
    You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars!
    If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Chester CH1 4LQ, United Kingdom