Service Agreement Manager

at  NKT

ENSURE THAT NKT DELIVERS GREAT AFTER SALES SERVICE!

Would you like contribute to the green transition? Service Agreement Manager (SAM), is a key position in coordinating our Service Contracts for NKTs Service and Installation Department. Our contracts are with offshore and onshore customers both in Sweden and abroad.
You will have the overall responsibility for maintaining our ongoing service agreements internally and with the customer. It will be your mission to ensure that NKT delivers great after sales service and meets requirements according to all parties involved whilst expanding NKTs value towards the customer.

CONTACT AND APPLICATION

Are you looking for a career in a fast-moving, growing and high-tech environment where you will be able to develop on a personal as well as on a career level? Then we’d like to speak to you. Even if you don’t tick all the boxes – let us know. Knowledge gaps can be filled and the most important thing is your potential, motivation and eager to contribute to our future growth. Read more about our offer and listen to some voices of NKT Connectors here!
Please apply at our website at latest 2024-11-17. Personality- and capacity tests might be included in the recruitment process. If you have any questions regarding the position, you are welcome to contact Recruiting Manager, Director Service Operations Simon Lilley, simon.lilley@nkt.com or +46 768 541 171. In case you have any inquiries about the recruitment process please reach out to Recruiter Agnes Carlsson, agnes.carlsson@nkt.com. Please note that due to the GDPR regulations we cannot accept any applications via e-mail.

• Take part in the sales process for new Service Agreements
• Maintain existing Service Agreements to expand NKTs value to the customer by driving deliverables within those agreements.
• Generate and structure further larger projects from the service agreements for handover internally to other Project Managers.
• Gain full understanding and control of scope included in assigned service agreements.
  The Service business is one of the core growth areas for NKT in the coming years, and we see great growth potential in both onshore and offshore services. Our goal is to maximize the value of NKT as a Service provider using the agreements as a base. Our Service & Installation team are active worldwide with locations in Cologne (Germany), Copenhagen (Denmark), Karlskrona and Malmö (Sweden). This particular role will be based in Sweden or Denmark. Our customers include major international energy companies, international and national energy network operators, but also smaller national energy companies.