Service Application Engineer

at  CBRE

EDUCATION:

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• Associate Degree or experience in HVAC controls, mechanical systems application, or design.

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• Accredited 4 or 5 year HVAC apprenticeship would also be acceptable.

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• Proficient in Niagara

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• Proficient in cloud tools like Azure ML and DF, and AWS.

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• Must know programming languages such as R and Python.

EXPERIENCE:

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• Experience in HVAC, automation system control, mechanical and automatic control applications.

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• Must have worked with Tridium Niagara, understands Protocols, Bacnet Router Tables, and has worked with IDF.

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• HVAC and Electrical knowledge

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• Must be able to read and understand HVAC/R and process mechanical drawings, wiring diagrams, schematics, etc.

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• Must possess a thorough knowledge of the use and operation of Windows-based computers and Microsoft Office

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• Must be able to do ADVANCED troubleshooting

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• Knowledge of spreadsheets and database management; Proficiency in Microsoft Excel

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• ADVANCE Experience in NIAGARA

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• ADVANCE Experience in programming

PRINCIPLE DUTIES AND RESPONSIBILITIES:

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• Creates programming logic through multiple communications protocols.

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• Provide coaching and training to Team Members in the use of the control software and analytical tools where applicable.

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• Required to perform job-site system checkout, commissioning and testing of control applications, to verify proper operation according to project specifications, sales proposal and design documentation. Up to 50% travel (25% travel expected)

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• Programs control applications using various software using various software tools to support operator workstations, DDC field panels and third-party integration devices connected through multiple communications protocols.

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• Provides remote technical support to installers and customers. May be asked to provide on-site technical support to installers and customers.

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• Articulates resolution to a customer’s problem clearly both in verbal and written communication. The resolutions must be explained to the customer in a format that is understandable to the customer. Facilitates resolutions that are in the best interest of the customer and ESI.

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• Develops system graphic displays, according to project specifications or sales proposal.