Service Assistant

at  Tesla

JOB TYPE

Full-time
Tesla participates in the E-Verify Program
What to Expect
Tesla is looking for a Service Assistant to work on one of the most progressive vehicles in the world. We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to join our service team. We are looking for self-motivated team players with a positive attitude and individuals who value customer satisfaction. The Service Assistant is a key contributor to the Tesla experience.

What You’ll Do

• Vehicle cleaning (washing and minor detailing) and shop management
• Deliver vehicles between production, service, and sales operations
• Parts runner - expedite parts requirements as directed from Parts Operations
• Truck & trailer service and maintenance
• Other duties as assigned to meet business needs

What You’ll Bring

• Valid driver’s license required
• Great work ethic & team player
• Ability to lift 50 - 60 pounds

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

• Service Support Associate I - $17.68 - $26.52/hour
• Service Support Associate II - $19.44 - $29.16/hour
• Service Support Associate III - $21.20 - $31.80/hour
• Service Support Associate IV - $24.00 - $36.00/hour
• Lead Service Support Associate - $25.76 - $38.64/hour

, depending on level + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

• Vehicle cleaning (washing and minor detailing) and shop management
• Deliver vehicles between production, service, and sales operations
• Parts runner - expedite parts requirements as directed from Parts Operations
• Truck & trailer service and maintenance
• Other duties as assigned to meet business need