Service Center Associate
at Stanley Black Decker
Edmonton, AB, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 14 Nov, 2024 | Not Specified | 14 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
WHO WE ARE
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn’t stopped us from evolving into a vibrant, diverse, global growth company.
Responsibilities:
WHAT YOU WILL GET TO DO
- Ensure courteous, knowledgeable and efficient service to all customers to maximize 100% customer satisfaction
- Administer warranty, other company policy and procedures and make the day-by-day operational decisions
- Coordinate and follow up with customer parts and tool orders
- Co-ordinate all processes such as cash controls; returns; warranty; paper routines, to comply with internal audit standards
- Maintain cleanliness standard
- General service branch opening and closing responsibilities including cash registers and computers
- Implement branch promotions, and programs such as “Drop Box” in conjunction with Branch Manager
- Assist with shipping and receiving within the Branch
- Maintain and increase relationship with Field Representatives and Territory Managers in order to increase service business
PURPOSE-DRIVEN COMPANY:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Edmonton, AB, Canada