Service Communication Manager

at  Doosan Bobcat NA US

West Fargo, ND 58078, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Dec, 2024Not Specified30 Sep, 2024N/AConstruction,Travel,Color,Technical Writing,Communications,Management Skills,Product Lifecycle Management,Content Management,Subject Matter Experts,Landscaping,Consideration,Plm,Agriculture,Thorough ResearchNoNo
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Description:

JOB INFORMATION

The Service Communications Manager leads a team of communication specialists responsible for creating and distributing technical bulletins, product news articles, service announcements, and theory of operation documents. The primary audience includes Bobcat dealers and equipment owners, with content distributed through various channels such as web portals, dealer emails, customer mailings, dealer webinars, and product manuals. The manager will also oversee the team’s project management system to ensure efficient prioritization and timely completion of projects.
The Service Communications Manager is responsible for leading a team of communication specialists who work closely with internal and external subject matter experts (SMEs) to research and develop technical bulletins, product news articles, service announcements, and theory of operation documents. The primary audience for this content includes Bobcat dealers and equipment owners. Content is distributed via various channels, including web portals, dealer emails, customer mailings, dealer webinars, and product manuals. The manager will also oversee the team’s project management system, ensuring effective prioritization and timely completion of projects to accommodate evolving deadlines.
Locations offered: West Fargo, ND or Bismarck, ND

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Responsibilities:


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

Marketing / Advertising / MR / PR

Other

Graduate

Communications technical writing business engineering or a related technical field

Proficient

1

West Fargo, ND 58078, USA