Service Coordinator
at Johnson Controls
Solihull, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 19 Jan, 2025 | Not Specified | 20 Oct, 2024 | N/A | Communication Skills,Telephone Manner,Interpersonal Skills,Customer Service | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS:
- Experience in Customer Service or Operations/Service Delivery.
- Strong decision-making skills and adaptability.
- Proficiency in MS Office, especially Excel.
- PC literate.
- Experience with bespoke software.
- Experience with Resource Planning/Workforce Management systems and processes.
- Excellent communication and interpersonal skills, with a good telephone manner.
- Strong written and verbal communication skills.
- Ability to work in a team.
- Ability to operate under pressure.
LI-Hybrid
LI-SD
Responsibilities:
ROLE OVERVIEW:
The Service Coordinator will support the service team by planning and tracking service schedules, optimizing labor resources to meet customer service SLAs. This role involves procuring and fulfilling equipment needs, processing dockets, closing out jobs, and updating client portals. The successful candidate will ensure the end-to-end delivery of services, meeting project milestones and deadlines.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
IT Software - Other
Customer Service
Graduate
Proficient
1
Solihull, United Kingdom
