Service Coordinator

at  Sasco Contractors

POSITION SUMMARY:

As a growing electrical contractor, we require a driven self-starter to support and assist our Service Department. As a Service Coordinator, you will be tasked with being part of team dedicated to maintaining the highest level of customer service while ensuring the efficient and effective delivery of projects.
This multifaceted role offers an exciting opportunity for someone looking to contribute significantly to our service division.
The successful candidate will play a pivotal role in managing all duties and tasks involved in responding to customer service requests, dispatching of electricians, and billing. The Service Coordinator will have a strong focus on delivering excellence to the customer.
This is a full-time, in-office position. The role will work closely and report directly to the Service Manager.

COMPETENCY REQUIREMENTS:

• Team player
• Excellent organizational, time-management, communication, and problem-solving skills.
• Self-motivated and a has “let’s make it happen” attitude.
• Thirst for personal development and growth.
• Tech savvy with proficiency in using Microsoft suite of products (Outlook, SharePoint, Forms and Lists).
• Effective collaborator with project managers and team members.

YOUR PREFERRED QUALIFICATIONS WILL INCLUDE:

• Experience using Microsoft suite of products including SharePoint.
• Class 5 driver’s license in good standing with the Province of BC.
• 1-3 years of experience in a technical support position for either electrical installations or the supply of electrical equipment is an asset.
• Experience using Build Ops is an asset.
• A Red Seal certificate or equivalent is an asset.
• Proficiency in SiteMax, BlueBeam and Procore are an asset.

As a Service Coordinator your job duties and tasks will include: