Service Delivery Manager

at  Cintra HR Payroll Services Ltd

DESCRIPTION

We are looking for our next Service Delivery Manager to join our Client Onboarding department!
The Service Delivery Manager plays a key role in empowering the Client Onboarding department to provide consultancy services and successfully onboard new and existing customers onto payroll and HR software. The Service Delivery Manager is also responsible for directly overseeing a team of consultants.
Recently awarded Payroll Provider of the Year 2024 at the CIPP Annual Excellence Awards, we can offer you professional development opportunities, bonus structures and a collaborative working environment.
You can find our modern offices situated within Hoults Yard on the edge of the Ouseburn Valley with its flourishing creative networks, abundant local heritage and lively social scene. Hoults Yard is a vibrant community which includes quirky cafés, leisure facilities and other local businesses.

WHAT’S IN IT FOR ME?

At Cintra we know our colleagues are our biggest asset and an investment in them is an investment into the company. As part of our commitment to nurturing our team, we are proud to offer:

• Hybrid and flexible working arrangements supporting your work-life balance
• Employer matched pension contribution to 5%
• Wellbeing support through our company paid cash plan and employee assistance program which includes spa and gym discounts
• And more!

We go the extra mile to strategically invest in our employees by providing them with invaluable learning opportunities to propel their careers forward. Our commitment to continuous employee training ensures that knowledge remains up-to-date, skills stay sharp, and confidence continues to grow. We firmly believe in empowering our workforce with the tools they need to thrive and succeed.
Further details of the role can be found linked in the Job Description. Please note that we do not accept unsolicited CVs from agencies for this position, we thank you for your cooperation. We reserve the right to close this job advert at anytime should there be a high volume of applications.

• Team leadership & management
• Delivery strategy development
• Resourced & budget management
• Operational oversigh