Service Delivery Manager (Finance and Accounting Operations)

at  DXC Technology

JOB LOCATION:

• Wrocław or remotely from Poland
  As a result of our dynamic growth, we are currently looking for candidates for the position of Service Delivery Manager in Finance and Accounting (F&A) BPO. The person in this role will oversee the delivery of all finance and accounting services for assigned client accounts.
  This role involves managing client relationships, ensuring the highest level of service delivery, driving process improvements, and leading F&A process transformation.
  The ideal candidate will have extensive experience in finance and accounting within a BPO environment, coupled with strong leadership and client management skills.

QUALIFICATIONS:

• Bachelor’s degree in finance, accounting, Business Administration, or a related field; MBA or CPA preferred.
• Minimum of 10 years of experience in finance and accounting service delivery management, preferably in a BPO environment.
• Proven track record of managing client relationships and delivering high-quality services.
• Experience in driving process transformation and continuous improvement initiatives.
• Ability to work in a dynamic environment under time pressure.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in financial software and tools.

Please refer the Job description for details