Service Delivery Manager

at  RTG Reflex Technology Group

• IT & Telecomms
• Management
• VIC Other
• Permanent / Full Time

10/1/2025

• Drive operational excellence through process optimisation
• Autonomous role with an opportunity to grow your Leadership skills
• Foster a collaborative environment by mentoring teams

ROLE :

The Service Delivery Manager plays a crucial role in ensuring the successful and timely delivery of high-quality IT services to our valued clients. in the education, aged care, and NFP sectors. This role requires a strong blend of technical expertise, project management skills, and exceptional customer service. The ideal candidate will be passionate about leveraging technology to exceed client expectations and drive meaningful outcomes.

WHAT MAKES THIS ROLE SHINE & WHY JOIN US?

• We are agile and nimble and provide our people with challenging work whilst providing work-life balance.
• We are a value-driven organisation and our latest value is ‘constantly developing’ as our culture encourages being curious, open, and reflective and learning and helping others to learn.
• We embrace diversity and individual talents, strengths, and differences. We listen and give importance to everyone’s views.
• We care for the well-being of our employees offering EAP assistance, Birthday Leave, novated leasing, salary sacrifice, employee discounts on health and fitness products, electronic items, movie tickets, and many more…