Service Delivery Operative

at  Restore Records Management

SALARY:£23,795 PER ANNUM

Here at Restore we are currently seeking the perfect candidate to join our site, working a 2pm till 11pm, No weekends!

• The main purpose of the SD Operations Team is to TRACK, CHECK and PROTECT our customer information at all times.
• To carry out safe and careful physical and mechanical handling of customer records and provide a high standard of storage, indexing and retrieval services in accordance with the Operations Procedures Manual.
• To be responsible for the collection and delivery of customer documents as directed by line management and according to Company procedures.
• Always driving to the highest possible standard and obeying all traffic rules and regulations.

• To record, store and retrieve customer files, boxes and documentation to and from warehouse and customer locations.To accurately capture and record data using the appropriate Company processes and systems from the stock coming into the warehouse in accordance with the site KPI’s.

• Collect and deliver customer files and documents as directed and follow daily allocated routes in an effective manner.
• Effectively communicate any delays or changes to your schedule if you are driving.
• Carry out all relevant vehicle / equipment safety checks and maintenance according to the Company procedures and report any vehicle or equipment failures or faults.
• Complete relevant paperwork as required, and follow the processes as documented in the procedures manual, ensuring the highest standards of accuracy and attention to detail.
• Ensure correct use of O’Neil Records Management system.
• Ensure records are picked, handled and stored in the appropriate manner.
• Record incoming boxes, files and documents and store in the correct warehouse location.
• Retrieve customer boxes, files and documents in preparation for dispatch or destruction and place in the correct warehouse location and ensure all movements are accurately recorded.
• Prepare documents and process files, boxes or tapes for storage using the appropriate systems we have in place.
• Ensure all customer information and documents are kept secure and confidential at all times.