CGI is more than just an IT consulting company; we are a global organization offering a world of opportunities. Become part of an outstanding culture that gives you the freedom to innovate, influence decisions, achieve your full potential, and chart your own career. Our benefits include a share purchase program, profit sharing, wellness credits, training and development programs and flexible work schedules.
Are you motivated by the opportunity to delight your clients by providing them with innovative solutions to sophisticated technical problems? These are exciting times for CGI, and we are looking for hardworking individuals to innovate with us. If you thrive on innovation where you can influence the direction of technical strategy, come and join our team!
In your role as Service Design Consultant, you will consult our clients in the design of learning experiences including curriculum design, instructional design, and facilitation training. You will ensure the successful delivery of client engagements and will contribute to overall business development goals through creating proposals, pitching to prospective clients, and managing accounts and relationships. You will aspire to act as a trusted advisor to clients; consult executives to provide business-specific expertise and consultative services in developing and implementing innovative approaches. Your strong leadership skills and proven passion for collaboration will generate measurable and impactful business outcomes and result in better digital experiences.

Desired Qualifications:

• Training in the field of human centered design or undergraduate to masters’ level experience in a designer occupation such as learning & development design etc.
• Agile Coach Certification, Certified SCRUM Master, PROSCI Change Management practitioner certification, TOGAF certification or training in system and service design will be an asset
• Transportation or rail experience would be an asse

YOUR FUTURE DUTIES AND RESPONSIBILITIES

• Ability to design and develop interactive courses / projects with Articulate Storyline
• Provide stakeholder consultation, coaching and instruction to learning process improvement, and software implementation.
• Actively participate in the design, development and implementation of a new track of leadership development programing, to be delivered entirely in a virtual environment.
• Present and defend sound and reasoned arguments for a proposed course of action.
• Proactively research & develop ideas/products/services which are relevant to CGI and learning & development programming
• Monitor performance & metrics against business case, resolving where possible and advancing where vital.

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

• 3+ years’ experience in the field of Learning Design, including in designing complex systems at the organizational level
• 5+ years’ experience in on project teams
• Demonstrated experience in organizational change management
• 3+ years’ experience in developing workshop materials, leading or participating in design sessions and design testing and product improvement
• Experience with design and development using Adobe creative apps, Articulate Storyline, Camtasia is a must.

Desired Qualifications:

• Training in the field of human centered design or undergraduate to masters’ level experience in a designer occupation such as learning & development design etc.
• Agile Coach Certification, Certified SCRUM Master, PROSCI Change Management practitioner certification, TOGAF certification or training in system and service design will be an asset
• Transportation or rail experience would be an asset

Attributes:

• Finds logical or innovative solutions to complex or unusual client problems.
• Operates effectively within commercial context and constraints, challenging these as and when appropriate. Able to identify ‘blockers’ and act to address or highlight them.
• Able to develop impactful written presentations and participate effectively in meetings with clients, and communicates effectively using a range of channels.
• Foundation capabilities around business value competence providing qualitative/quantitative assessments that shape the client engagement
• Demonstrable skills to work in a high pressure, dynamic environment.
• Uses a range of consulting practices and exploits and adapts as appropriate in various environments and contexts.

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