Service Designer (d/f/m)

at  eBay

At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The Service Designer Role will be part of a global Service Design Team that is responsible for driving world-class experiences in GCX (Global Customer Experience), placing the customer and our teammates at the heart. This role will utilise industry standard methodologies in our approach to supporting the customer in their interactions with eBay, enabling our teammates to seamlessly support them. You will work cross functionally, gaining a thorough understanding of the operational and business needs. This role will partner to deliver human-centric Service experiences in line with our Service Design Vision, GCX purpose and business strategy.