Service Desk Agent

at  Rumos

Remoto, Sicilia, Portugal -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 Oct, 2024Not Specified06 Jul, 20241 year(s) or aboveGood communication skillsNoNo
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Description:

WORKPLACE: REMOTOPROFILE:

  • Academic qualifications at the 12th year level;
  • Professional experience of more than 1 year in Service Desk;
  • Proven professional experience in technical support for Windows environments, namely workplace operating systems and their troubleshooting;
  • Knowledge of installing applications in workplace environments with Windows operating systems;
  • Knowledge of the ITSM ticket registration tool will be valued;
  • ITIL certification is valued;
  • Fluency in Portuguese and good knowledge of English;
  • Good communication and teamwork skills;
  • Strong customer orientation and achievement of objectives;
  • Availability to work shifts 24/7.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:1.0Max:12.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT Support

Graduate

Proficient

1

Remoto, Portugal