Service Desk Analyst (Professional Services)

at  Wanstor

London, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Dec, 2024GBP 28000 Annual28 Sep, 2024N/ACustomer Service,Ownership,It,ItilNoNo
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Description:

DESCRIPTION

Wanstor is a multi SDI award winning, future proofed IT service provider. We are a growing, fast paced and innovative company that is continually striving to improve.
If you are looking for a place that will help you launch your IT career then this is the role for you. Wanstor is a place of opportunities for people to reach their full potential and pursue their ambitions.
We have a team of brilliant minds and personalities who come together to deliver exception projects and provide amazing customer service. We all work together to make sure we have a collaborative and supportive environment that stimulates growth.

Responsibilities:

  • IT support experience at a 1st line level
  • Provide excellent, proactive, customer service
  • Support our customers on the phone, via live chat and over email
  • Proactively solve customer queries
  • Continually improve the way the service desk work


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Proficient

1

London, United Kingdom