Service Desk Consultant with German

at  NTT Data

Sibiu, Sibiu, Romania -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Jan, 2025Not Specified23 Oct, 2024N/AGood communication skillsNoNo
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Description:

WHO WE ARE

We are looking for new members in our Service Desk Support Team!
Our Service Desk team is based in Sibiu, Cluj, Brasov and Timisoara and provides high-quality support activities for several system environments (Mainframe Host, SAP, Web based financial and logistics applications).
With its headquarters in Wolfsburg (Germany), the client is one of the world’s leading manufacturers of automobiles and commercial vehicles and the largest carmaker in Europe. With its future program “TOGETHER-Strategy 2025” the Group is laying the foundations for becoming a global leader of sustainable mobility.

Responsibilities:

  • Acting as main contact for incidents and/or service requests
  • Solving incidents following existing documentation
  • Monitoring all applications through monitoring tools
  • Performing qualified registration of incidents and service requests
  • Providing accurate information to other infrastructure support teams (2nd level support)End-to-end tracking of tickets
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REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT Support

Graduate

Proficient

1

Sibiu, Romania