Service Desk Engineer

at  first moment Fotografie GmbH

Service Desk Engineer
City of London
Contract
£200/day – £300/day
As a key member of a leading insurance firm you will provide first and second level technology support to users. You will be working as part of a small team
Experience with insurance would be advantageous
Application support, helpdesk, third party, vendor, desktop, applications, software, insurance, systems, support, Lloyd’s of London, Reinsurance, Capital Investment, Investment House

Main Duties / Key Responsibilities

• Provide first and second line support to all users, in all areas of its Systems and business operations. When required, to engage with third party application support providers.
• Liaise and work closely with the service team.
• To assist with the On and Off-boarding process for all new employees and leavers.
• New user basic training and inductions (Email, Network Drives, Printers, iPhone, Remote access)
• Perform daily Systems procedures and checks including Systems’ monitoring, scheduling overnight jobs and backups.
• Assist with the support and maintenance of the servers located and operated from the London office.
• Liaise with suppliers of IT services for the European offices.
• Support and maintain the London office security system including its door access system and alarm monitoring system.

Service Desk Engineer
City of London
Contract
£200/day – £300/day
Location:
City of London, London
Duration:
6 months+
Start Date:

• Provide first and second line support to all users, in all areas of its Systems and business operations. When required, to engage with third party application support providers.
• Liaise and work closely with the service team.
• To assist with the On and Off-boarding process for all new employees and leavers.
• New user basic training and inductions (Email, Network Drives, Printers, iPhone, Remote access)
• Perform daily Systems procedures and checks including Systems’ monitoring, scheduling overnight jobs and backups.
• Assist with the support and maintenance of the servers located and operated from the London office.
• Liaise with suppliers of IT services for the European offices.
• Support and maintain the London office security system including its door access system and alarm monitoring system