Service Desk Engineer Level-II
at Westbourne IT Global Services
London, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 19 Jan, 2025 | Not Specified | 20 Oct, 2024 | 3 year(s) or above | Computer Science,Antivirus,Azure,Aws,Firewalls,Security Tools,Windows,Google Cloud,Operating Systems,Information Technology | No | No |
Required Visa Status:
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB SUMMARY:
The Service Desk Engineer Level 2 is responsible for providing advanced technical support to our clients and internal teams. This role requires a strong understanding of IT infrastructure and cyber security principles. The ideal candidate will be proficient in troubleshooting complex technical issues, managing support tickets, and ensuring a high level of customer satisfaction.
EDUCATION:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
EXPERIENCE:
- Minimum of 3-5 years of experience in a technical support or service desk role.
- Experience working in a cyber security environment is highly desirable.
TECHNICAL SKILLS:
- Proficiency in Windows and operating systems.
- Strong knowledge of networking protocols and technologies (TCP/IP, DNS, VPN, etc.).
- Experience with security tools and technologies (firewalls, IDS/IPS, antivirus, etc.).
- Familiarity with cloud platforms (AWS, Azure, Google Cloud) is a plus.
Responsibilities:
REQUIREMENT SUMMARY
Min:3.0Max:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Computer science information technology or a related field
Proficient
1
London, United Kingdom