Service Desk Engineer Level-II
at Westbourne IT Global Services
London, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 19 Jan, 2025 | Not Specified | 20 Oct, 2024 | 3 year(s) or above | Computer Science,Antivirus,Azure,Aws,Firewalls,Security Tools,Windows,Google Cloud,Operating Systems,Information Technology | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB SUMMARY:
The Service Desk Engineer Level 2 is responsible for providing advanced technical support to our clients and internal teams. This role requires a strong understanding of IT infrastructure and cyber security principles. The ideal candidate will be proficient in troubleshooting complex technical issues, managing support tickets, and ensuring a high level of customer satisfaction.
EDUCATION:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
EXPERIENCE:
- Minimum of 3-5 years of experience in a technical support or service desk role.
- Experience working in a cyber security environment is highly desirable.
TECHNICAL SKILLS:
- Proficiency in Windows and operating systems.
- Strong knowledge of networking protocols and technologies (TCP/IP, DNS, VPN, etc.).
- Experience with security tools and technologies (firewalls, IDS/IPS, antivirus, etc.).
- Familiarity with cloud platforms (AWS, Azure, Google Cloud) is a plus.
Responsibilities:
REQUIREMENT SUMMARY
Min:3.0Max:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Computer science information technology or a related field
Proficient
1
London, United Kingdom
