Service Desk Officer - Level 2

at  Canberra Grammar School

Australia, , Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Nov, 2024Not Specified08 Aug, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

This is a unique career opportunity for experienced Service Desk Officers to apply and develop their skills and knowledge, as they look to progress their careers as either a System Administrator or Network Engineer.
The Level 2 Service Desk Officer role involves providing in-depth analysis and thorough troubleshooting of support requests to ensure the School receives a high standard of support.
This role serves as an escalation point and mentor for Level 1 Service Desk Officers and provides Level 1 support to the School as needed.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Education Management

IT - Hardware / Telecom / Technical Staff / Support

Education, Teaching

Graduate

Proficient

1

Australia, Australia